CORPORATE SUSTAINABILITY RESPONSIBILITY

企業永續責任

1. Stakeholder Identification

HD Renewable Energy identifies stakeholders based on the groups and individuals engaged through the daily operations of each department. By analyzing all parties involved, we determine those with the greatest influence on the company. Following the AA1000 Stakeholder Engagement Standard (AA1000 SES), we evaluate stakeholders across five dimensions—dependency, responsibility, proximity, influence, and communication frequency—to identify eight key stakeholder groups.
Based on their level of relevance and impact on HD Renewable Energy, stakeholders are ranked as follows: employees, government agencies, industry associations, shareholders/investors, customers, suppliers, media, and communities/non-profit organizations/NGOs.

2. Stakeholder Engagement

HD Renewable Energy provides diverse communication channels tailored to different stakeholder groups and proactively gathers stakeholder perspectives, expectations, and concerns. Through this continuous feedback, the company adjusts its strategies in real time, striving to create mutual value and achieve sustainable long-term development alongside all stakeholders.

Key Stakeholders	Issues of Concern	Meanings to HDRE	Regular Engagement Channels	Ad-hoc Communication Channels	The Major Communication Results in 2024
Employees	• Product quality and responsibility •Local community communication and participation •Water resources management • Employee compensation and benefits	We value our employees’ opinions and consider them as important assets of HDRE. Together, we create a “Diverse, Inclusive, and Happy Workplace,” ensuring employee care, a safe and secure work environment, and mutual growth.	• Labor-management meetings [quarterly] • Safety and Health Committee [quarterly] • Sustainability　Newsletter [monthly] • Employee Ecological Tours [semiannually]	• Multiple communication and grievance channels • Care meetings • Internal announcements and email notifications	• Strengthening Communication and Talent Development • Issued 37 Sustainability Newsletters; held 4 labor-management meetings to address compensation and benefits issues. • Safety and Health Committee with 13 members (5 worker representatives, exceeding the legal 1/3 ratio). • Provided 4,756 hours of professional training for employees and management to strengthen quality management capabilities. Safe Working Environment •Achieved 438,538 accident-free working hours through regular safety meetings. • Maintained effective grievance mechanisms; no major employee complaints reported.
Governmental Authorities	• Local community communication and participation • Occupational health and safety • Biodiversity • Public policy and influence • Product quality and Responsibility	We are committed to complying with government and local laws and regulations. All products and services actively follow regulations and supervisory requirements.	• Updates on latest regulations [monthly] • Regulatory compliance audits [annually] • Government reporting platform [annually]	• Written reports / official correspondence • In-person discussions, on-site inspections, or meetings • Participation in government public information activities	• Regulatory Compliance and Project Advancement • No major penalty incidents reported through regular regulatory reviews. •Tainan Ri-Yun project site passed reviews by the Council of Agriculture, Bureau of Energy, and Tainan City Government. • Chiayi Yizhu aquaculture-solar project received agricultural permit approval and submitted establishment amendment. • Held Hualien 40MW grid connection negotiation meeting and obtained Taichung City land permits.
Industrial Unions / Associations	• Climate change adaptation strategies • Waste management • Ethical business and legal compliance • Labor relations • Product safety management	In addition to participating in government public events, we actively join union-announced activities, including training and site visits, to exchange on occupational safety management and promote industry maturity in health and safety practices.	• Public training courses [quarterly] • Counseling activities [quarterly] • Annual general meetings, banquets [annually]	• Participation in government events • External seminars and workshops	• Industrial Knowledge Exchange • Participated in 20 sustainability-related courses and activities held by government and associations. • Actively joined multiple associations and unions for policy communication and discussions (see section 2.2.3 External Participation). • Shared industry safety management experiences through regular counseling sessions.
Shareholders / Investors	• Greenhouse gas management • Corporate governance • Energy management • Waste management • Water resources management	Achieving the best construction quality and maximizing profits are our long-term goals, enhancing shareholder and employee trust and cohesion. These are key factors in sustainable development and corporate management.	• Shareholders’ meeting [annually] • Annual Report [annually] • Sustainability Report	• Earnings calls	• Corporate Governance and Investor Relations • Held 1 shareholder meeting, 19 board meetings, and 4 shareholder committee meetings. • Delivered 4 ESG training sessions for the Board (45 hours), strengthening sustainable governance. • Conducted shareholder meetings and hosted 5 financial industry visiting groups to report on GHG and energy management performance. • Established a Sustainability Section on the official website to provide ESG information, with no negative investor feedback.
Clients	• Local community communication and participation • Ethical business and legal compliance • Corporate governance • Water resources management • Product quality and responsibility	Provide high-quality services to customers, ensure excellent product and service quality, enhance customer satisfaction, and uphold strict protection of customer privacy and information security.	• Develop business, asset, and electricity retail management procedures (annual) • Conduct customer satisfaction surveys (annual)	•Customer complaint email or hotline	• Completed customer satisfaction surveys for 31 key clients • Customer satisfaction / highly satisfied rates: Electricity retail (91%), Business development (85%), Asset management (94%) • Business development: Successfully developed and signed contracts for 12 FamilyMart charging sites and secured contracts for 2 PX Mart store locations.
Suppliers	• Biodiversity • Product safety management • Ethical business and legal compliance • Talent acquisition and retention • Information security and privacy protection	Suppliers are crucial partners in HDRE’s mission to deliver high-quality services and products. We work closely with them toward building sustainable supply chain.	• Supplier and contractor evaluations [annually] • Project meetings [monthly] • Regulatory compliance audits [quarterly] • Organizational coordination meetings [before start of small projects / monthly for medium- to large-scale projects] • Toolbox talks [daily]	• Occupational safety training • On-site inspections of key materials • Supplier and contractor management procedures	• Supply Chain Management and Collaboration • Completed evaluations of 77 suppliers (24 initial, 53 regular), with 18 on-site inspections. • Delivered 1,716 hours of safety training to contractors (286 participants). •Organized 15 aquaculture site visits to promote biodiversity awareness. • Strengthened suppliers’ EHS awareness through monthly meetings and daily toolbox talks.
Media	• Product safety management • Climate change adaptation strategies • Product quality and responsibility • Innovation research and management • Public Policy and Influence	Through media exposure, press conferences, branding activities, and media luncheons, HDRE conveys key information to stakeholders and the public, serving as a vital communication channel.	• Media luncheons [1–2 times annually] • Press releases [3–4 per month])	• Press conferences • Interviews • Media tours	• Media Communication and Branding • Issued 36 press releases on innovation and R&D topics. • Hosted 2 media events (47 media outlets participated), enhancing product safety communication. • Participated in domestic and international smart energy expos, resulting in 226 media reports. • Organized Taiwan and Japan Energy Week media tours, improving industry public awareness.
Communities / Nonprofit Organizations / NGOs	• Occupational health and safety • Water resources management • Local community communication and participation • Greenhouse gas management • Social engagement	We uphold our responsibility to contribute to society with core technologies and capabilities while minimizing ecological impacts. Our goal is to foster a better life through green electricity and innovation, while promoting green energy awareness and organizing multiple public welfare activities to share positive energy.	• Environmental and Social Impact Assessments [annually] • Environmental Due Diligence Investigations [annually] • Water and soil evaluations [quarterly]	• Local briefings and town hall meetings • Public welfare activities • External seminars • On-site visits	• Environmental Sustainability and Community Engagement • Conducted environmental due diligence for energy storage projects addressing GHG and water resources. • Commissioned external ecological consultants for quarterly water and soil assessments to minimize environmental impacts. • Held community briefing for Tainan aquaculture-solar project to respond to local concerns. • Engaged third-party environmental groups for assessments, enhancing credibility of environmental and social issues.

3. Stakeholder Engagement Channels and Contact Points